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Grievance procedure

The Advisory, Conciliation and Arbitration Service (ACAS) provide in their Code of Practice the procedure that employers and employees should follow when an employee needs to raise a concern.

The employer will usually have a written grievance procedure which mirrors the ACAS Code, and this will be set out in the:

  • employment contract;
  • written statement of particulars; or
  • handbook

Employees will want to give thought to trying to resolve the matter informally before turning to the formal process.

When raising a grievance the employee will need to set out the relevant details in writing, and the employer will convene a meeting with the employee to consider the matter fully.

If you are an employee experiencing difficulties at work, your first step is to raise your grievance. If the problem cannot be resolved informally, then you may wish to submit your formal grievance.

We can advise you at every stage of the grievance process; assisting you to draft your grievance letter by identifying your legal arguments. Contact us on 020 3878 8700 to explore your options.

Employers will use the disciplinary procedure to raise their concerns with employees.

Disciplinary and grievance

  • Disciplinary procedure
  • Grievance procedure

020 3878 8700





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Settlement agreements

For comprehensive information on settlement proposals, severance paymentsand taxation, visit our Aeon settlement agreements site

Redundancy

To focus on what redundancy means, the importance of conducting a fair procedure and the law on redundancy payments, go to our redundancy pages

Business review

Setting up in business
In the Workplace
Disputes
Downsizing

Individual health check

Starting a new job
Workplace rights
Disputes
Termination of employment

Law library

  • Breach of contract
  • Constructive dismissal
  • Contracts
  • Disciplinary and grievance
  • Discrimination
  • Employment status
  • Notice of termination
  • Redundancy
  • Restrictive covenants
  • Settlement agreements
  • Unfair dismissal
  • Wrongful dismissal
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Aeon Solicitors is authorised and regulated by the Solicitors Regulation Authority (SRA no. 554570)