There are times when concerns arise in the workplace.
A business may need to address conduct and performance issues to its employees. On the other hand employees may need to raise their concerns, and the employer should provide the requisite procedure to facilitate that discussion.
The respective dispute resolution procedures are the disciplinary procedure and the grievance procedure.
The employer is obliged to provide details of both sets of rules in the written statement of particulars provided to each employee when they start work.
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