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The Advisory, Conciliation and Arbitration Service (ACAS) provide in their Code of Practice the procedure that employers and employees should follow when an employee needs to raise a concern.

The employer will usually have a written grievance procedure which mirrors the ACAS Code, and this will be set out in the:

  • employment contract;
  • written statement of particulars; or
  • handbook

Employees will want to give thought to trying to resolve the matter informally before turning to the formal process.

When raising a grievance the employee will need to set out the relevant details in writing, and the employer will convene a meeting with the employee to consider the matter fully.

If you are an employee experiencing difficulties at work, your first step is to raise your grievance. If the problem cannot be resolved informally, then you may wish to submit your formal grievance.

We can advise you at every stage of the grievance process; assisting you to draft your grievance letter by identifying your legal arguments. Contact us on 020 3878 8700 to explore your options.

Employers will use the disciplinary procedure to raise their concerns with employees.

Disciplinary and grievance areas

Disciplinary procedure

There are two situations where a business may need to address its employees about concerns in the workplace. These have to do with: poor conduct; and poor performance The ACAS Code of Practice on disciplinary and grievance procedures (the ACAS Code) sets out how the employer should handle a disciplinary situation. Businesses usually have their […]

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Grievance procedure

The Advisory, Conciliation and Arbitration Service (ACAS) provide in their Code of Practice the procedure that employers and employees should follow when an employee needs to raise a concern. The employer will usually have a written grievance procedure which mirrors the ACAS Code, and this will be set out in the: employment contract; written statement […]

Read more

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